Use sales and marketing research to discover why customers say “No”

Understanding why a customer doesn’t buy is just as important as understanding why they make the purchase.

The key stat is the “closing rate”, defined as the percentage of leads that are converted into sales.  Below-average closing rates are usually a sign that something is wrong, but it is important to remember that there is no single answer or one-size-fits-all solution.  That’s why it is so important to separate marketing mistakes and successes with On Target market research.

What is marketing sales research – and how can it help you increase sales?

The issue for your company could be the sales pitch or the way the sales pitch is delivered.  You may be delivering the right message to the wrong customer – or vice versa.  Or perhaps the timing and targeting are wrong.

On Target’s “No Sale” Packages provides the answers, plus valuable insights on what are the hot buttons for your best prospects, typically defined as customers or prospects who are likely to buy in the very near future.

Recover lost customers and accounts is among the best advantages of conducting research

You may even recover customers and accounts that you had assumed were lost forever.  Better still, you could find that recovering lost business is actually more profitable than sourcing new business.  All that and more is possible because we are a sales research group that looks not only at your business, but also related market surveys on similar products or services.

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Testimonial
“None of your competitors offered such a short turnaround”

"We took bids on this project, and none of your competitors offered such a short turnaround.... At the same time, your cost was lower than all the competitive bids, again permitting us to move quickly and get more for our budget for this project than we would have afforded from anyone else."

Kerry Osborne, Ph.D., Vice President, Systems & Information
NUSIGN Outdoor Media